Updated June 9th, 2021 

                                                                                            RIVERSIDE COUNTRY CLUB
                                                                                MOBILE APPLICATION PRIVACY POLICY
At Riverside, we are committed to protecting the privacy of the personal information of our members when using our website and mobile application. We take all reasonable steps to ensure that this information is safe and secure, including putting in place rigorous policies and procedures to fully comply with all Saskatchewan and Canadian privacy laws and regulations.

This Policy covers the following information:
• Scope and application.
• How we obtain your consent to collect, use and disclose your personal information.
• How and why we collect, use and disclose your personal information,
• Details on where your information is stored, secured and how long it is kept for.
• How to access your personal information that we hold.
• Who to contact for queries about your privacy.

Scope & Application of this Policy

Who does this policy apply to?

All members using Riverside’s mobile applications (“apps”).

What information does this Privacy Policy apply to?

This policy applies to all personal information that we collect, use, or disclose about our members and users of our apps.
This may include your name, address, phone number, and email. It includes the time spent using our apps, and how you use and interact with our apps.

What information does this policy not apply to?

Any information that we de-identify, aggregate or anonymize to identify trends, manage our business, develop statistical information, or understand how we are performing.

Such information may also be shared with third parties for other analytical purposes but will not personally identify any individual.

Consent

How does Riverside obtain consent?

Your consent to the collection, use, or disclosure of personal information is obtained when you first sign-up to use the apps.

Withdrawing Consent

The choice to provide Riverside with your consent is always yours, however, your decision to withhold such consent may limit your ability to interact with the app.

How & Why We Collect Personal Information

How does Riverside collect my personal information?

We primarily collect information about you, from you. We do this when you download or use one our apps.

Why does Riverside collect my personal information?

Riverside collects personal information for many different reasons, including but not limited to the following:

• To allow you to book tee times, view the restaurant menu, hours of operation, access member statements, and receive notifications from Riverside.
•  To perform analytics, reporting, request feedback to improve and manage our relationship with you.
•  To confirm or authenticate your identity and ensure your information is correct and up-todate.
•  To provide tailored service to you. For example, we may use account information about you to improve your interactions with us or provide a positive and personalized member experience.
•  To comply with legal obligations and regulatory requirements.

From time-to-time, information may also be collected for other purposes, or as permitted or required by law. We will always identify any additional purpose prior to, or at the time, of collection.

Disclosure

When is my personal information disclosed?

Unless we have your express consent or pursuant to a legal power, we will only disclose your personal information to organizations outside Riverside without your consent in the following limited circumstances:
• To a person who, in our reasonable judgement, is seeking the information as your agent.
• To another organization for fraud prevention, detection or investigation if seeking consent from you would compromise the investigation.
• To a law enforcement agency whenever we have reasonable grounds to believe that you have knowingly supplied us with false or misleading information or are otherwise involved in unlawful activities.
• To a public authority or agent of a public authority if it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.
• To a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of the information.

Storage, Security & Retention

Where will my personal information be stored?​

Personal information may be stored or processed on servers in or outside Canada. The information will be protected with appropriate safeguards but may be subject to the laws of the jurisdiction where it is held.

How will Riverside ensure my personal information is kept safe?

Riverside has rigorous security and safeguard processes and procedures to ensure the information we have about our customers and users of our digital properties remains safe from theft, loss, or unauthorized access.

The Riverside Chief Privacy Officer and delegates ensure that Riverside is responsible for all personal information of our customers and users of our apps. We ensure that there is a comparable level of protection for information that is processed for us by third parties.

How long will Riverside retain my personal information?​

Riverside will only retain your personal information for as long as necessary to fulfill the purpose for which it was collected or for sufficient time to allow you access to the information if it was used to make a decision about you or your account. Information that is no longer required by us will be destroyed or de-identified.

Access

How to access your personal information

You may access or review the information we have about you. You can challenge its accuracy and completeness and request amendments, as appropriate, by contacting us at [email protected].